I’ve been working with Eagle/Jools IT since the beginning of 2011. My initial contact was through a client that I was working for on a part time basis. They were the IT Support team for that business, and I was so impressed that I started to use them for my own business. I initially used them for hardware support only, but they now oversee my entire IT including hosting my email, website, and domain name. They have always been there when I’ve needed them, and they never fail to deliver on the expected level of IT Support that I need. I am happy to recommend them to anyone who needs a reliable and friendly support team.
We have been a client of Eagle IT (and its previous name of Jools UK) for about 10 years now. We are extremely happy with their services. They are very knowledgeable across many IT areas and implement cost-effective solutions and continually offer sensible, practical advice for a reasonable fee. In particular, their excellent responsiveness to urgent IT situations/problems (as everyone knows happens from time to time) makes them stand out from their competition. They are more than willing to go the extra mile when you need them to. I would have no hesitation in recommending them for your IT needs.
All the staff at Eagle IT Support go that extra mile to ensure that our systems run smoothly therefore enabling us to provide confidence to our users and customers that our systems are robust and reliable. We would have no hesitation in recommending the services of Eagle IT Support to other businesses.
We found Eagle IT Support to be prompt, professional and reasonably priced, and we continue to use them.
We have been servicing the NHS and British healthcare for many years. During the past 10 years our company has been supported by Eagle IT Support who provide us with remote support, desk-side engineer assistance and have helped plan and deliver our IT requirements for the future. Eagle IT Support offer quality, professional, technical support and confidentiality can be assured.
We have been using Eagle IT Support since June 2004 to provide us with our IT support and computer hardware supplies. Since this relationship began the level of support and attention to detail for our requirements which can be erratic at times due to changes imposed by our customers have always been handled with the utmost professionalism. Having Eagle IT Support available in such close proximity also has benefits in that is we have a problem we can call upon one of the support team to help us in a short window of time. Eagle IT Support are a proactive company who adapt to an ever changing marketplace and provide up to date information relating to new developments which may be useful to us and at the same time talking in plain English which is of great assistance to us. We have no hesitation in recommending Jools to your company for their services.
I first worked with Eagle IT at a previous company and found them very professional so when I moved companies I recommended their services here.
We are very happy with the support Eagle provide. They are always helpful, knowledgeable and quick to respond.